MRDC NC — Non-Conformance

NC

Source files — the notice, audit report or evidence this NC came from

+ Attach source file

Non-conformance details

Assets — the asset(s) this NC concerns; add more than one if it spans several. Type is pre-filtered from the OMM standard

Standard / clause

Requirement — what the standard requires (optional)

Description of the non-conformance — what was found, where, evidence

Status

Due date

Division

Responsible person

Priority

Reviewers — emailed to review

Respond — corrective response & evidence

Response checklist

Response files & photos of repairs

+ Add files / photos

Action plan — steps toward correcting the NC; start within 5 working days of issue

Containment — immediate action

Root cause

Corrective & preventive action

Corrective action (eliminates the root cause)

Preventive action (optional — stops recurrence elsewhere)

Date action completed

MRDC admin — internal use only

Verification & closure — NC admin

Verified by

Date verified

Date closed

Verification notes (evidence of effectiveness)

Closure notice from NBHC (PDF)

+ Upload closure notice

Add a comment

Raise a non-conformance

From a Quality, Provincial, ISO or other audit — the NC # is assigned automatically

Source

Source reference (audit / report #)

NCN number — issued by the external auditor; leave blank for internal NCs (auto-assigned NC-YYYY-NNN)

Date raised

Division

Due date — leave blank for 10 working days from raised

Standard / clause violated

Responsible person

Requirement (what the standard requires)

Description of the non-conformance *

Audit files — the report, notice, photos or worksheets this NC comes from

+ Attach audit files

How NCs work

The CAPA workflow

CAPA workflow — every NC walks these stages

New: Raised and awaiting action.
Containment: Immediate action to stop the problem from continuing or spreading.
Root Cause: Find why it happened — not who, why. 5-why, fishbone, whatever fits.
Corrective Action: Fix the root cause, not just the symptom. Preventive action stops recurrence elsewhere.
Verification: An NC admin independently confirms the action worked, with evidence.
Closed: Verified effective. Only an NC admin can close (or cancel) an NC.

Audit file

Append-only activity trail — every entry is stamped [date time · user] as work is done on this file.

Audit report

Attachments

+ Attach report file

MRDC NC · Non-Conformance

Open NCs by OMM standard

Monthly trend issued · closed · open backlog at month-end

NC